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whoami24601

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whoami24601

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August 23rd, 2020 05:00

Customer Satisfaction Survey and Feedback form

How do I get Dell Singapore to send me an official customer satisfaction survey and feedback form?

 

 

  • DELL-Cares

    Moderator

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    Posted August 23rd, 2020 05:00

    Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • whoami24601

    1 Rookie

    7 Posts

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    Posted August 23rd, 2020 06:00

    I am a customer and have some feedback for Dell to improve on its products and services, can you please let me know the proper way to communicate with Dell. Who should I write to, what is the email address?

     

  • whoami24601

    1 Rookie

    7 Posts

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    Posted December 9th, 2020 18:00

    Dell Service Tag: (Singapore) from email:

    All we wanted was a quotation, with the hardware description inside or in the cover letter. We have sent at least 15 emails to Dell Singapore regarding this case, until today, more than 3 months have passed, we are still waiting for the said quotation.

    We wrote our final complaint (21 Sep 2020) to: EUC_C_SA@dell.com SEA_Consumer_TTS@Dell.com  technical_support@dell.com . None of the above recipients has responded to the above complaint email. Please enlighten me as to why there was no reply from any of the above recipients since 21 Sep 2020?

  • whoami24601

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    Posted December 9th, 2020 18:00

  • whoami24601

    1 Rookie

    7 Posts

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    Posted December 9th, 2020 19:00

    I would like to send you a private email regarding your service in Singapore. My email is . Please help.

     

     

  • whoami24601

    1 Rookie

    7 Posts

    3562

    1

    Posted December 11th, 2020 01:00

    Dell Service Tag: (Singapore)

  • whoami24601

    1 Rookie

    7 Posts

    3558

    1

    Posted December 11th, 2020 01:00

    All we wanted was a quotation, with the hardware description inside or in the cover letter. We have sent at least 15 emails to Dell Singapore regarding this case, until today, more than 3 months have passed, we are still waiting for the said quotation.