
UNSOLVED
Dell Digital Locker Order Delayed
I just got a notice that my Dell Digital Locker Order will be Delayed for nearly 3 weeks? I can completely understand that there is a global supply chain and chip shortages going on in the world at the moment but how exactly is that impacting my digital Xbox gift card from getting into my locker?
Earlier this year had an order for 8 monitors delayed for two months. I was checking in with customer service every time the ship date was pushed out and given a new estimated ship date. Then my order was simply canceled without explanation or even an email. I then turned around and ordered the exact same monitors from the DELL ebay store and received them 5 days later. That is not a supply problem that is a serious organizational logistics problem
do better
Responses (1)
Solutions (0)

DELL-Cares
Moderator
•
27813 Posts
•
646 Points
136
0
Posted November 25th, 2021 23:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice