Joe X.

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JX

Joe X.

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September 23rd, 2024 15:38

Dell Command | Warranty - Int32 - System.OverflowException

My organization uses Dell Command | Warranty and we have been having issues retrieving Warranty info since 9/13/24 due to the following error:  

"XXX is not a valid value for Int32.
Inner Error: (System.OverflowException) 
Value was either too large or too small for an Int32.

XXX is not a valid value for Int32.: DC-DWRE05 Value was either too large or too small for an Int32.: DC-DWRE06".   

The only common denominator for the devices we have identified that are returning the error is that they appear to be newer (from 9/13 or later) and are running Windows 11.

  • Dave Normal

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    Posted January 24th, 2025 17:45

    The update was released today - Integration Suite for System Center for Microsoft System Center 6.6.0

    I can confirm it fixed the issue for me. Thanks Dell!

  • KevinITE

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    Posted September 26th, 2024 19:49

    I am facing close to the same issue :(

    Value was either too large or too small for an Int32.: DC-DWRE06

    (edited)

  • samac13

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    Posted October 17th, 2024 14:54

    I too have the same issue: 

    DC-DWRE04: Error retrieving warranty data

    Error (System.AggregateException) at DC-DWRE04:
    One or more errors occurred.

    Inner Error: (System.Exception)
    2150946777 is not a valid value for Int32.
    Inner Error: (System.OverflowException)
    Value was either too large or too small for an Int32.

    2150946777 is not a valid value for Int32.: DC-DWRE05
    Value was either too large or too small for an Int32.: DC-DWRE06

  • MarkTheSCCMguy

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    Posted October 17th, 2024 15:02

    Is anyone at Dell working on this? Has anyone found a fix? I just have this problem with new systems received in the last month or so. Older systems work fine.

  • HadiUBC

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    Posted October 25th, 2024 04:59

    Hi,

    I have similar issue. Any fix for Dell warranty check tool?

    WARRCLI-M01: *** DellWarranty-CLI Starting ***
    DC-GSTF02: Number of service tags found in c:\Temp\DellWU-7.csv 223
    DC-DWRE04: Error retrieving warranty data

    Error (System.AggregateException) at DC-DWRE04:
    One or more errors occurred.

    Inner Error: (System.Exception)
    2150405610 is not a valid value for Int32.
    Inner Error: (System.OverflowException)
    Value was either too large or too small for an Int32.

    2150405610 is not a valid value for Int32.: DC-DWRE05
    Value was either too large or too small for an Int32.: DC-DWRE06

  • MarkTheSCCMguy

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    Posted November 7th, 2024 18:05

    Looks like we have to wait until January before they fix this.

  • NHJBIM

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    Posted November 25th, 2024 21:24

    All - I had the same issue. I was able to resolve this by decreasing the number of service tags I was importing from over 900 to 450 and I was able to get around the error. Try decreasing the number of service tags, and good luck!

  • RobertBelo

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    Posted January 14th, 2025 11:58

    Hi everyone, I reduced the number from 1500 to 5 and I encountered an error on the last one. No chance to find the ones causing the problem :). I have to wait to see if Dell fixes it.

  • TingerKat

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    Posted January 16th, 2025 06:53

    Since October I have had the same issue and it has still not been resolved:

    WARRCLI-M01: *** DellWarranty-CLI Starting ***
    DC-GSTF02: Number of service tags found in C:\Temp\Dell-Input.csv 1000
    DC-DWRE04: Error retrieving warranty data

    Error (System.AggregateException) at DC-DWRE04:
    One or more errors occurred.

    Inner Error: (System.Exception)
    2148816904 is not a valid value for Int32.
    Inner Error: (System.OverflowException)
    Value was either too large or too small for an Int32.

    2148816904 is not a valid value for Int32.: DC-DWRE05
    Value was either too large or too small for an Int32.: DC-DWRE06

    Only workaround found so far is to drastically reduce the numbers  of devices in input file to below 500 or less.

    Dell - please fix this.

  • vinwork

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    Posted January 16th, 2025 13:41

    Still getting this error with 14 devices. 

    Date: 20250116062819
    WARRCLI-M01: *** DellWarranty-CLI Starting ***
    DC-GSTF02: Number of service tags found in C:\tmp\Intune_Export\service_tag.csv 14
    DC-DWRE04: Error retrieving warranty data

    Error (System.AggregateException) at DC-DWRE04:
    One or more errors occurred.

    Inner Error: (System.Exception)
    2160135169 is not a valid value for Int32.
    Inner Error: (System.OverflowException)
    Value was either too large or too small for an Int32.

    2160135169 is not a valid value for Int32.: DC-DWRE05
    Value was either too large or too small for an Int32.: DC-DWRE06