Hello, I have an Inspiron N5110 laptop and I have the first problem is that the battery does not charge and remains at 0% of the time and I cannot operate the computer without a charger The second problem is that I want to update the BIOS to update to Windows 10, but I cannot, because the battery does not cross the 10% charging barrier. Please I need a solution to these problems and thank you. Aymane
Thank you very much for your response The charging cable I changed, the battery changed it, and it's still the same And the problem came up after I changed them because the old battery quickly consumed power But I will only update the BIOS once and I hope the electricity will not be cut off Is there no other solution?
That isn't the point. The adapter can perfectly run the system and yet show up as unknown -- and if it's not identified by the system, the battery will not charge.
You have a number of possibilities to eliminate systematically:
Make sure the adapter is recognized. If it is not, the battery won't charge. If that's the case, try another OEM Dell adapter.
If that does not solve the problem, replace the DC power jack:
If that does not solve the problem, the charge circuit is fried and the mainboard will need to be replaced.
If the AC adapter is OEM and the system does recognize it, the battery is either faulty or it's a third party battery the system doesn't recognize (again, check setup; if the system doesn't recognize the battery, it will not charge.
Aymqne
4 Posts
372
0
Posted July 13th, 2020 15:00
Thank you very much for your response
The battery you changed before
Any other solutions?