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delldoesntwork
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August 28th, 2020 08:00
Battery does not charge
Hello, I have an Inspiron 15 7559. For 3 months now, my laptop says "[battery percentage], plugged in." There is no text on whether it is charging (which it is not). (Once upon a time, it occasionally said "plugged in, not charging, but that was an easy fix.) These are the things I have done to remedy the issue:
- Restore
- Completely reinstall Windows 10, wiping entire hard drive and all settings
- Replace charger
- Replace battery
- Update BIOS and drivers
- Played around settings in Settings and Control Panel
Whenever it stopped charging, there were not settings I was playing around with, nor do I recall any impact or damage to the device. It just decided to stop. If I unplug, it still works off of battery, but it does not recharge. Are there any settings that I could change that could get this working? Thank you for your time.
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