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Mohamed_0088
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March 22nd, 2021 03:00
keyboard backlit issue
I have a dell G5 5500 laptop, and I have an issue with the keyboard backlit, it's turning on suddenly by itself or when I just move the laptop itself without touching any key or even the pad.
the issue is on battery and also on plugin.
Any help please?
DELL-Cares
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Posted March 22nd, 2021 21:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Case Update - Warranty Service required on the system
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