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I accidentally dropped my laptop and now the keyboard won't respond and I can't put in my pin. I need this laptop, it has literally all my manuscripts on there and I need in for my class tomorrow. What can I do to fix this?
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DELL-Cares
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Posted September 23rd, 2021 09:00
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Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceReply Yes you can access onscreen keyboard from
Start Menu > Ease of accesss > onscreen keyboard
One opened : Right click and pin it on Task bar for easy access.
once you are done with your exams, share your model number and we will help with reseating the keyboard or replacing it.

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XPS_Man
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Posted September 23rd, 2021 08:00
Repairs depend on the warranty. But since you need the machine urgently we can wait for repairs.
1. Meanwhile either find a USB keyboard mouse so that you can atleast use the computer.
2. You can use onscreen keyboard using your Touchpad, Mouse or Touchscreen to enter your pin.
Now once you are inside windows, backup your personal files on external HDD and USB drive.
Repairs : First thing you should try it to remove and reseat Keyboard. Please share system model for it.