UNSOLVED

Jan Rei

updated

6 years ago

JR

Jan Rei

5 Posts

0

7656

June 23rd, 2020 11:00

Charging problem

Hi

I have a dell laptop (Latitude E5530) I bought last year. It's been charging on and off repeatedly. 3 secs charging, then stops charging, continuously in a loop. I tried to charge it overnight (in sleep mode) but the result is that it only has 90% charge at most.

I can't use it also if the battery is removed (direct connection to power source) due to continuous on and off charging. Everytime the laptop is not charging, the laptop just suddenly turns off.

Also, during charging, the laptop and mouse cursor is slow but regains speed when in battery only.

As for the charger, I am using the one with adapter model FA90PE1-00. The blue light at the end of the cord near the computer port don't flicker when connected to a power source so I think the charger is not the problem.

What should I do to fix this problem? It greatly hampers my conferencing because of cursor/computer lags during charging and difficulty in getting it full charged.

Thank you for the response.