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Rumi_the_isotope
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4 Posts
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March 31st, 2019 15:00
E6440 - entry point error when installing drivers
Trying to reinstall Windows 7 pro 64bit on an E6440 that had a failed hard drive. New SSD installed, original Windows 7 Pro DVD used to reinstall. Installation went fine. However, whenever I try to install any of the Dell drivers, I get the following error:
"The procedure entry point AddDllDirectory could not be located in the dynamic link library KERNAL32.dll"
I get this error no matter which driver I try - chipset, video, sata, network, whatever. I can't get a single Dell driver to install.
Here's what I have tried so far.
1. Wiped drive and reinstalled Windows from scratch. Same result.
2. Downloaded SP1 from microsoft (from a working computer) and installed on the E6440. Installed without a problem. Still getting the entry point error.
3. Tried running SFC /scannow. Found no errors.
4. Tried booting off Windows install DVD, then running SFC /scannow using the installation media for reference. Found no errors.
5. Ran chkdsk /f. Found no errors.
6. Ran Dell diagnostics that is built in to the BIOS. Found no errors.
I've been working on computers for a long time and have not come across something like this. Because I can't get any drivers to install, I can't get any internet on the E6440, so I can't run any of the Dell online diagnostics. I'm out of ideas.
Does anyone have an idea?
Thanks
ITDrift.Okab
1 Message
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Posted August 23rd, 2019 01:00
Hey w270. I also had issues with installing Dell-drivers on a newly installed Win7 Pro SP1 32bit and when I looked up the winupdate for KB2533623, selected the proper language (swedish in my case) and installed it, I could install network drivers and after that I was able to run supportassistant for the rest. There's no specific command you need to issue. Just google windows update KB2533623 for your operating system and install that file on your computer, that should fix the issue. At least that worked like a charm here. Thanks guys!!shootin-blnaks
1 Message
29026
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Posted October 20th, 2019 14:00
the update & reboot allowed me to install the network and sound drivers.
thanks
in this case, you need to install Windows 6.1-KB2533623 from Microsoft, then you can install dell driver,
Detail follow this video:
Michael RPH
1 Message
28571
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Posted November 16th, 2019 12:00
Just adding my two cents as I was able to get this to work for me also. For me I needed to install Windows 7 64bit from a bootable USB made using the iso file. I had to then apply the KB fix BEFORE applying any Windows updates. If I applied a Windows service pack before applying the fix, Windows would report that the KB fix did not apply to my laptop and would not run. After installing the KB fix I am able to install all the Dell drivers.
WhiteKnight7
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2 Posts
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Posted November 25th, 2019 16:00
Doesn't appear to be related to the machine. It is the install missing the update. It resolved my issue on a E5570.
Thanks and good job Abellas
https://www.microsoft.com/en-us/download/details.aspx?id=26764
This solved my problem
bitworkssystems.com
1 Message
18154
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Posted August 15th, 2020 17:00
It looked like installing update KB2533623 before applying SP1 would be my solution also but I was unable to do this. My install disk for Win7 already includes SP1. So l looked at how to uninstall it. But in Programs and Features it is not listed and it turns out if it was included in the original install then it CAN'T be removed. See
https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-uninstall-sp1/0e1369a4-e6b5-484c-8c8a-163f3c86fad2So it appears I'm stuck unless I can locate a Win7 64 bit install disk that doesn't include SP1.
I had this problem today installing Win764 on a Dell 9020. Could not install drivers downloaded from another computer on a USB stick. None of the solutions provided here worked, this one below did.
The ComputerGuy provided a KB that works! Just posting for those who visit this thread:
https://thecomputerguy.co/procedure-entry-point-error/You need this, assuming you're going 64bit and not 32: Windows6.1-KB2533623-x64
Thank you ComputerGuy!!!!!
w270
13 Posts
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Posted August 19th, 2019 19:00
I am not certain what the KB is saying. Can someone please post an example of the command to run and in this a command line fix or is there a file that needs editing.