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Rollbar0533
7 Posts
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69649
November 1st, 2010 06:00
Alienware M17x and AlienFx CC Problem
I have had my Alienware M17x for about 9 months and have not had any problems. But I have found now that my AlienFx seems to have stop working. The program opens up but tells me that the device is not recongnized and wants to know if I want to remove it from the application. I select "no". The screen changes and it still shows all the zones for the M17x, but I can not change any of the color themes. Anyone experiencing this same issue or know the fix for it?
668
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Posted November 20th, 2010 11:00
I have the same problem. Only with me the problem appeared just after reinstalling windows 7. I can't get it working again. I have already tried reinstalling alienware comand center and reinstalling windows 7, but it doesn't solve the problem.
Have you solved the problem already? Cause I need some help with this.
668
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Posted December 21st, 2011 09:00
I had the same problem. It seems to happen when you install an older version of the command center than you had before reinstalling windows.
Anyway, you can't fix it. The controller for the lights is broken.
668
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Posted December 21st, 2011 09:00
I got same problem on my M17x... i was reinstalling windows and all Ligths got off! i think its same problem as yours Stybar...did you fix it ?
668
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Posted December 21st, 2011 11:00
I don't know exactly, it happened after my warranty expired and I had a lot of other problems to. I ended up buying a new laptop.
From what i could find though the controller is on the mobo and that is quite expensive and difficult to replace by yourself .
668
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Posted January 5th, 2012 18:00
not terribly difficult, however dell is responsible for releasing a faulty firmware upgrade.
668
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Posted January 5th, 2012 20:00
* Be sure you have Admin privileges. Disable any Virus Protection software temporarily
* Uninstall the Command Center through the Control Panel- Add/Remove Programs
* Download and install CCleaner. Note - I chose to not install the CCleaner yahoo! Toolbar
* Run CCleaner
* Click Registry
* Click Scan for Issues
* Click Fix selected Issues
* Click Yes to backup the registry
* Click Fix All Selected issues
* Restart the PC
* Run CCleaner again
* Click Registry
* Click Scan for Issues
* Click Fix selected Issues
* Click Yes to backup the registry
* Click Fix All Selected issues
* Install the latest Command Center from our website. NOT from the Resource DVD
* Reboot the PC when finished
* Test the functionality of the Command Center. If still no go, the motherboard will have to be replaced. If out of warranty, you will need to purchase the motherboard through Spare Parts 800-357-3355. If inside of warranty, contact Alienware Support to arrange the motherboard replacement
DELL-Chris M (old account)
#IWork4Dell
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Posted January 6th, 2012 02:00
Chris as a side note and precautionary measure, is it possible to update the CC provided with Alien Respawn to avoid this ? One of my concerns is that I do regular clean installs and would use respawn, and this bothers me a little :)
668
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Posted January 6th, 2012 05:00
Thats not right, its like trying to fix a gunshot wound with a band aid. If dell knows about a flaw in there product they are liable to fix the issue.
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Posted January 6th, 2012 06:00
Altho the user reinstalled the software that caused the issue, the problem is in the software originally provided my dell, not the user.
Rollbar0533
7 Posts
666
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Posted November 4th, 2010 17:00
Is there no one with experience on this problem? HELP@@@!!!!