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Soolim

updated

11 years ago

S

Soolim

4 Posts

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104839

January 31st, 2016 11:00

Alienware M17x R2 Booting with black screen

Recently, my fiancee's laptop (my old one) was having a "disk read error" that I was going to fix. When I turned the laptop on I heard it start up, the fans turn on but the alien head splash screen never shows, everything remains black. The keyboard is lit up, the alienware name (on the actual screen) is lit up. The num lock indicator is on (not flashing) and I cannot turn any other indicators on (such as caps lock). Any suggestions? Need any more information?

The laptop was working a couple days ago before the disk read error occured.


Thank you