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crazyb

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18 years ago

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crazyb

6 Posts

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2290

March 4th, 2009 20:00

Error on start up

I was running scan disk and my computer got cut off and now I get this error message.

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen restart your computer.

If this screen appears again follow these steps:

Disable or uninstall any anti virus or disk defragmentor or back uputilities. Check your hard drive configuritation and check for updated drivers. Run CHKDSK / F to check for hard drive coruption and restart your computer.

Technical Info: *** Stop: 0x00000024 (0x00190203, 0x87359a00, 0xc0000128, 0x00000000)

 

I cant get to CHKDSK to do this . It keeps coming to this screen. PLEASE if anyone can help. I dont have a Windows Cd or anything.

I have trid using the F8 and F12 but nothing. Anyone PLEASE help
  • PudgyOne

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    Posted March 5th, 2009 02:00

    crazyb,

     

    This article explains what needs to be done. The easiest way to do this is by either starting the computer in the safe mode(press F8 on bootup) and log into an unrestricted account. You can also start the computer in the normal mode and log into an unrestricted account.

     

    After login, hit the Windows Key and the R key at the same time. Type

     

    CMD

     

    hit enter. Now type

     

    chkdsk /r          (space between the k and /)

     

    press enter and then answer with a Y

     

    type exit and now restart your computer. It will check for errors and repair the problem.

     

     

    Rick

  • crazyb

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    Posted March 5th, 2009 03:00

    Thanks but thats the problem, I cant get to login. When I try to use F8 it goes to the screen with the different options but they all lead back to the same error page. Nomatter what I try italways comes back to that error page.  My system is a Dell DM051

  • PudgyOne

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    Posted March 5th, 2009 07:00

    crazyb,

     

    Request a backup set of disks. We can then do a repair installation. Everytime I did a repair installation on my Dell, I didn't lose anything except Windows Updates.

     

    You would insert the operating system disk(order one by clicking below my signature) and restart your computer.

     

    Press any key to boot from the CD.

     

    Choose install

     

    Do the agreement.

     

    Now choose repair. Leave the disk in until you see the elcome screen.

     

    Go to Windows Updates and get all the Updates again, especially .net Framework, needed to run many applications.

     

     

    Rick