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bayareascott

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13 years ago

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bayareascott

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January 3rd, 2014 12:00

Blue Screen Problem -- Dell Support not working

Hello all,

I have been getting random blue screen problems, and the Dell Blue Screen Troubleshooting can not complete -- having a problem with windows.  

The Dell Drivers tool does not allow me to search for a specific driver.  It only gives me lists, and even after I download and install them, the tool says I still need to update them.

The driver causing the blue screen is...

c:windows\system32\drivers\aswSnx.sys

Does anyone know what this is or what to do about it?  I would greatly appreciate any information!

Thanks,

Scott

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