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DELL-Srikanth F
9 Posts
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Posted June 13th, 2012 15:00
Please try to run the diagnostics once again and let me know if you get the same fan error. As you are getting error while flashing BIOS on XPS 13 and machine has been launched recently we didn’t come across this error request you to take the screenshot and send it across to me in rich format so that I can research on that error and get back to you.
Providing you the link to download BIOS and flash it. Request you to try once and get back to me.
DELL-Srikanth F
9 Posts
15889
0
Posted June 13th, 2012 16:00
Yes sir you can proceed to flash the bios. Please run the diagnostics once again and let me know if you get any error messages
My BIOS is version A04, dated 4/9/2012. The one suggested by your link is version A04, dated 4/30/2012. Yet when I proceed to flash (no error this time), it warns that I am about to flash the same version and Dell does not recommend doing so. Should I proceed anyway?
The screen shot of the previous error (which may now be useless) appears below. Thanks.
DELL-Madhur B
4 Apprentice
•
565 Posts
15889
0
Posted June 19th, 2012 14:00
Hi emagar,
Welcome to the Community.
To send a direct message you would need to add me as a friend and you get an option to send me a direct message with regards to service tag
The error message that you received: The (processor fan) fan failed to respond correctly is related to hardware of the computer and we might have to replace the hardware for the same.
Please respond in case you need any further assistance or clarification.
sanket1989
1 Message
15889
0
Posted August 30th, 2014 21:00
I am having the same problem. What is the actual cost of replacing fan ? I am out of warranty.

DELL-Srikanth F
9 Posts
15889
0
Posted June 12th, 2012 12:00
HI
Welcome to dell community.it would be really annoying when see that message when see such messages on a new computer . please check the bios version on the computer by typeing msinfo32 in start search and update the bios if required from www.dell.com/.../19 and after that try to run the diagnostics once again if no error you can ignore it
Please post back if the problem still persists