Hello I use DataDomain 9500 for disk backup, and Scalar6000 for cloning... when my clients create clone from backup, size of clone is 3x 4x bigger than my real backup size in "Monitoring View", but the size in "SaveSet" is equal the backup size. I use EMC Networker 9.1.0.6 please help me to solve this problem thanks for attention Hamed
I do not completely understand. It obviously looks like more data is transferred than the actual save set size. I never looked so carefully to these numbers but that would indicate to me that the tape drive itself has to retry a lot. This would also mean that the clone process would take much longer than usual. You would usually become aware of such issue. It could also result in a (much) smaller tape capacity.
If so, this indicates to a problem with your tape hardware. Please make sure that it runs fine.
If the duration is fine, my first guess would be a software bug. To avoid any 'trivial' NW issue, may I suggest that you upgrade to one of the current NW versions.
Absolutely weird. And of course such dramatical increase would take much longer (and will use more tape space). However, if these values remain in a 'normal' range, then this is just bogus info.
Just remember that NW is not to blame - NW does not install its own device drivers but its own jukebox drivers.
The only detail we know is that some of your clones grew 10 times larger than the backup size. This will roughly result in a 10 times longer clone process with 10 times more tape consumption. However, this does not seem to worry you at all.
But what you see obviously does not appear on certain backups. So where/when does it occur:
- for a certain tape brand?
- for a certain tape drive?
- for a certain storage node?
- As you run NW 9.1.0.6 this installation have already run for while. If this is a new problem, what has recently changed?
Up to now we have just theroretically discussed how such behavior might occur. To give you more specific answers for a system we do not know, any further detail would be helpful. Time to improve ...
* all of tape drive not certain drive can occur this problem
* this problem is not new for our networker
* A ,B ,C ,D are physical servers
* our design is A as root(mgmt-storage node-networker server)
sub layer: B as a (networker server - storage node)
sub layer:
C as a (networker server) + D as a (storage node) for C [ C have huge traffic and files like database] and we separate C and D [before C and D was on same physical server]
this problem occur for storage node B and D clones....
the size and time consumption create a problem with operator in my sub layer parts , that they want to troubleshoot this issue by administrator....
'Scalar 6000' is the type of the jukebox, not the tape drive. Of course, a jukebox may behave wrong, but the 'loader' for sure has no influence on the tape characteristics. I guess, there are LTO drives installed. How many do you have?
I do not know what you mean by 'sub-layer' as this term ist totally unknown by NetWorker. It seems that you mean NW 'data zones'. Obviously you run 3 NW servers (for A, B, and C) which share the jukebox. The tape drives as well?
C must also be a (local!) storage node because the bootstrap can only backed up to a local attached device. There is no way to avoid that.
So how are the tape drives connected/shared among the hosts? - a picture would h
BTW - which OS do you use for your hosts? - Did you ever try to test the tape drive with an OS-specific backup tool just to verify whether the issue occurs here as well?
bingo.1
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Posted June 24th, 2019 23:00
I do not completely understand. It obviously looks like more data is transferred than the actual save set size. I never looked so carefully to these numbers but that would indicate to me that the tape drive itself has to retry a lot. This would also mean that the clone process would take much longer than usual. You would usually become aware of such issue. It could also result in a (much) smaller tape capacity.
If so, this indicates to a problem with your tape hardware. Please make sure that it runs fine.
If the duration is fine, my first guess would be a software bug. To avoid any 'trivial' NW issue, may I suggest that you upgrade to one of the current NW versions.