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honzone2

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honzone2

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25 Posts

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May 11th, 2011 22:00

VSS SYSTEM FILESET backup failure

Hi guys,

Anyone encountered this VSS backup failure on the Hyper-V server? I have no idea how to resolve this, please help me if you experience this before. Thanks

abc.com         VSS SYSTEM               failed:full:save
* abc.com:VSS SYSTEM FILESET:\ 1 retry attempted
  abc.com:VSS SYSTEM FILESET:\: No full backups of this save set were found in the media database; performing a full backup
* abc.com:VSS SYSTEM FILESET:\ 77259:save: VSS reports adding volume to snapshot set failed for both hardware/software provider.VSS SYSTEM FILESET: ERROR: VSS failed to process snapshot, error=0x8004232c: Unknown VSS return value.
* abc.com:VSS SYSTEM FILESET:\ 7162:save: save of VSS SYSTEM FILESET:\ to abc.com failed

Thanks.

  • proforg

    10 Posts

    1735

    0

    Posted May 12th, 2011 01:00

    Hi,

    never met Hyper-V, but is VSS enabled after all in OS?

    Regards,

    AM

  • 1735

    1

    Posted May 12th, 2011 01:00

    Hi there,

    We should some more information such as:

    1.- What are you backing up in hte Hyper-V Server?

    2.- Which VSS providers do you have in place? Please run the following command and attach the output:

    vssadmin list providers

    And also:

    vssamdin list writers

    Thant error message indicates:

    0x8004232C

    The specified volume is nested too deeply to  participate in the VSS operation.

    Also please run the following commands:

    vssadmin list volumes

    vssdminlist shadows

    vassdmin list shadowstorage

    Thank you.

    Carlos.

  • honzone2

    1 Rookie

    25 Posts

    1735

    0

    Posted May 12th, 2011 02:00

    Thanks guys for the replied.

    Hi Carlos,

    Below is the output, please take a look

    This is what we backup in saveset

    D:\Backup
    VSS OTHER:\
    VSS SYSTEM BOOT:\
    VSS SYSTEM FILESET:\
    VSS SYSTEM SERVICES:\
    VSS USER DATA:\


    C:\>vssadmin list providers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Provider name: 'Microsoft Software Shadow Copy provider 1.0'
       Provider type: System
       Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
       Version: 1.0.0.7

    C:\>vssadmin list writers
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Writer name: 'Task Scheduler Writer'
       Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
       Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
       State: [1] Stable
       Last error: No error

    Writer name: 'VSS Metadata Store Writer'
       Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
       Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
       State: [1] Stable
       Last error: No error

    Writer name: 'Performance Counters Writer'
       Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
       Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
       State: [1] Stable
       Last error: No error

    Writer name: 'Microsoft Hyper-V VSS Writer'
       Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
       Writer Instance Id: {8d5c3f6b-67d2-4a2d-a21d-470cee74c7e6}
       State: [1] Stable
       Last error: No error

    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {55afdb95-55a6-448f-a7eb-cf27e05e785f}
       State: [1] Stable
       Last error: No error

    Writer name: 'ASR Writer'
       Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
       Writer Instance Id: {67aaf0d4-6206-4946-a639-b1086bcdef57}
       State: [1] Stable
       Last error: No error

    Writer name: 'Shadow Copy Optimization Writer'
       Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
       Writer Instance Id: {c9d453a9-b326-4505-a04c-66f5751910af}
       State: [1] Stable
       Last error: No error

    Writer name: 'Registry Writer'
       Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
       Writer Instance Id: {67a29784-4f0c-4284-a228-cbb58864ffa1}
       State: [1] Stable
       Last error: No error

    Writer name: 'COM+ REGDB Writer'
       Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
       Writer Instance Id: {cded336f-be59-4595-8a57-25dd79a51a22}
       State: [1] Stable
       Last error: No error

    Writer name: 'BITS Writer'
       Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
       Writer Instance Id: {c27912ef-2847-47a1-8563-15c3395d38a8}
       State: [1] Stable
       Last error: No error

    Writer name: 'WMI Writer'
       Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
       Writer Instance Id: {9261d9f9-8973-4cdd-bae1-7ad0edcc2f1a}
       State: [1] Stable
       Last error: No error


    C:\>vssadmin list volumes
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Volume path: D:\
        Volume name: \\?\Volume{9e4b1f0d-a060-11df-9467-806e6f6e6963}\
    Volume path: E:\
        Volume name: \\?\Volume{b46c93f6-9fd1-11df-aa15-002655d79667}\
    Volume path: C:\
        Volume name: \\?\Volume{9e4b1f12-a060-11df-9467-806e6f6e6963}\


    C:\>vssadmin list shadows
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Contents of shadow copy set ID: {b59d11f9-8197-4ab8-adae-74f12ce28d5c}
       Contained 1 shadow copies at creation time: 3/29/2011 5:13:46 PM
          Shadow Copy ID: {5fa281e5-f0f5-4693-9358-d2e8227a91e9}
             Original Volume: (C:)\\?\Volume{9e4b1f12-a060-11df-9467-806e6f6e6963}\
             Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1
             Originating Machine: abc.com
             Service Machine: abc.com
             Provider: 'Microsoft Software Shadow Copy provider 1.0'
             Type: DataVolumeRollback
             Attributes: Persistent, No auto release, No writers, Differential

    Contents of shadow copy set ID: {97ad71c6-bb98-4bec-af77-6a6b4be48d4c}
       Contained 1 shadow copies at creation time: 3/29/2011 5:35:31 PM
          Shadow Copy ID: {cffc6cf4-9483-43ae-974d-7fe7cf554da5}
             Original Volume: (C:)\\?\Volume{9e4b1f12-a060-11df-9467-806e6f6e6963}\
             Shadow Copy Volume: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2
             Originating Machine: abc.com
             Service Machine: abc.com
             Provider: 'Microsoft Software Shadow Copy provider 1.0'
             Type: DataVolumeRollback
             Attributes: Persistent, No auto release, No writers, Differential

    C:\>vssadmin list shadowstorage
    vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
    (C) Copyright 2001-2005 Microsoft Corp.

    Shadow Copy Storage association
       For volume: (D:)\\?\Volume{9e4b1f0d-a060-11df-9467-806e6f6e6963}\
       Shadow Copy Storage volume: (D:)\\?\Volume{9e4b1f0d-a060-11df-9467-806e6f6e6963}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 167.619 GB (10%)

    Shadow Copy Storage association
       For volume: (C:)\\?\Volume{9e4b1f12-a060-11df-9467-806e6f6e6963}\
       Shadow Copy Storage volume: (C:)\\?\Volume{9e4b1f12-a060-11df-9467-806e6f6e6963}\
       Used Shadow Copy Storage space: 3.425 GB (9%)
       Allocated Shadow Copy Storage space: 3.898 GB (10%)
       Maximum Shadow Copy Storage space: 10.799 GB (30%)

  • 1735

    0

    Posted May 12th, 2011 04:00

    Hi,

    The output of the commands looks good to me, I believe that this could be caused by different reasons, however please let me know the following:

    1.- Is D:\ hosting any VHD? (Disk of the Virtual Machines hosted by the Hyper-V Server)

    2.- Can you please check the Application and System event logs?

    This looks to me as a possible VSS issue, in particular looks like VSS is not able to retrieve all the files being hosted in D:\, that's why I was asking about D:\ hosting any VHD.

    Please see the Application and System event logs on the Hyper-V server and you will find more information.

    Thank you.

    Carlos.

  • honzone2

    1 Rookie

    25 Posts

    1735

    0

    Posted May 12th, 2011 08:00

    Hi Carlos,

    Yes, there is VHD folder in D:\ .

    And I found some VSS related info in the application log about "The VSS service is shutting down due to idle timeout."

    Any clue?

    Thanks.

  • 1735

    0

    Posted May 12th, 2011 09:00

    Hi,

    That message about VSS is normal, don't worry about it.

    Have you tried Windows bakcup? Maybe that could give us more information.

    Thank you.

    Carlos.

  • 1735

    0

    Posted May 14th, 2011 02:00

    Client Save Sets:-

    SYSTEM STATE:\
    SYSTEM FILES:\
    SYSTEM DB:\

    Save operations :- VSS:*=off

  • 1735

    0

    Posted May 14th, 2011 02:00

    Try to fire VSS backup using networker VSS facility

    mark command as VSS*=off

    put the VSS mount points in to save sets

  • ble1

    6 Operator

    14354 Posts

    56186 Points

    1735

    1

    Posted May 15th, 2011 10:00

    It looks as you have hit some limit there.  As per http://technet.microsoft.com/nl-nl/library/ee692290(WS.10).aspx:

    0x8004232C

    The specified volume is nested too deeply to participate in the VSS operation.

    I never saw this one and I'm not sure what to make out of it as http://msdn.microsoft.com/en-us/library/aa819453(v=vs.85).aspx suggests this return code is not supported (and obviously you're getting one).

    I did find on http://pul.se/Blog-Post-New-SCVMM-VMM-2008-R2-rollup-September-2010_SharePoint-fo9CGyzpirt,65uben3DwcmE following though:

    Consider the following scenario:

    • You install the Hyper-V role on a computer that is running Windows Server 2008 R2.
    • You configure the computer to start from a virtual hard disk.
    • The computer is part of a Hyper-V failover cluster. The cluster is configured to use cluster shared volumes.
    • You try to create a VM on a cluster shared volume by using SCVMM 2008 R2.

    In this scenario, the operation fails together with the 2912 (0x8004232C) error code.

    Inside last link there are several patches/rollups listed.  Good luck.