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Pam5770

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20 years ago

P

Pam5770

3 Posts

0

5573

April 7th, 2007 11:00

Cant receive e-mails

for some reason I am unable to receive e-mails in outlook express. Its been fine up until 2 days ago. I contacted them and they checked to make sure the outgoing and incoming mail was set up correctly - and it was, they said it must be a problem w/dell. Does anyone know if its a driver that needs to be installed? I have a Dell Dimension E510 - use outlook express and have windows xp. Any help would be greatly appreciated.
  • V

    Visi0n

    11 Posts

    258

    0

    Posted April 7th, 2007 17:00

    it has nothing to do with drivers its pure software and not hardware, simply check if the email settings are correct in outlook.. , i assume u r already connected to the internet once you check your emails... :) once u click in outlook on Send/receive button check if theres any problems....
  • P

    Pam5770

    3 Posts

    258

    0

    Posted April 7th, 2007 18:00

    Thanks for your help, I'll give it a try and see if it works.
  • K

    klbf

    2 Intern

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    2713 Posts

    258

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    Posted April 8th, 2007 09:00

    make sure no firewall is blocking outlook. check the pop3/smtp settings are correct
    My Web Site
  • P

    Pam5770

    3 Posts

    258

    0

    Posted April 8th, 2007 11:00

    Thanks for the advice, I'll give it a shot, also pics on your website were great. Pam

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