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Tristanne

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21 years ago

T

Tristanne

27 Posts

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January 25th, 2006 00:00

IP Addie/Limited or no connectivity problem

I just got my dell inspiron 6000 and am trying to connect to my home network, I have a D-link 624 router, I see my network in the available networks list on my laptop and selected it, and entered my wpa passkey it the says it's acquiring network address. I then get the message "limited or no connectivity"
When I check the wireless network status and click the support tab I see the following
"You might not be able to access the internet or some network resources. This problem occurred because the network did not assign a network address to the computer.
I tried clicking the repair button and it says it's "renewing your IP address"

I then get the message "Windows could not finish repairing the problem because the following action could not be completed: Renewing your IP address"

I do know the wireless router is functioning because I was able to access it with my PSP. So what can I try to get the laptop to connect?

Message Edited by Tristanne on 01-24-2006 08:18 PM

  • volcano11

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    Posted January 25th, 2006 00:00

    Are you absoultely, 100%, completely postive, and bet on your life sure that you have entered the exact WPA hex key on your network connection?  Did you set up MAC Address Filtering when you set up the security features of the router, and if so, are you absolutely, 100%, completely positive, and bet on your life sure that you entered the correct MAC address in the router's table of allowable MAC addresses?  If you have any doubt, reset the router to its default settings or temporarily disable the security until you are sure that you can make the connection.
     
    Steve
  • volcano11

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    Posted January 25th, 2006 01:00

    WPA is much more secure than WEP. Has WPA worked before?  Perhaps some setting just got corrupted before.  Try using WPA again.  Start with a simple pass key, make sure it works, then make things more complex, checking each time.

    Steve

  • Tristanne

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    Posted January 25th, 2006 01:00

    Okay I'll try WPA again. I noticed in my router settings it allows you to select either WPA, WPA2 or WPA-AUTO does it matter which one I select?

    And one more question. My router allows you to turn of broadcasting the SSID which I did but once I did my laptop lost the connection. My PSP worked with it off. Do I have to leave the broadcasting on for the laptop, or is there a way to set it to keep the connection with it off?
  • volcano11

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    Posted January 25th, 2006 01:00

    Enable the security settings, one step at a time, checking to see that the network connectivity is still present after each step.  Start simple and work to more complex settings.  If you need to, create a text file with the hex key, by copying from the router configuration page, pasting into a text file, saving the text file to removable media, then copying the key from the text file into the network card's configuration settings.

    Steve

  • Tristanne

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    Posted January 25th, 2006 01:00

    Hi Yes, I made sure I entered the correct pass key. I checked the Mac setting and it said MAC filters were disabled.
    I turned off the router and pressed the reset button, but I don't think it worked because the same network name that I entered and passkey are still on there.
    I'm not sure if there's something else I'm supposed to do to get this to restore the default settings or how to disable the security settings on this router. but I'll keep trying.
  • Tristanne

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    Posted January 25th, 2006 01:00

    Okay, I found out how to turn off the security after I did and tried to connect again it worked. But I don't want to have the security turned off to use this. What can I do to get it to work with the security on?
  • Tristanne

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    Posted January 25th, 2006 01:00

    Well, I switched to the WEP 128bit passkey and it works with that enabled, looks like it was just some conflict with the WPA passkey. But since that is supposed to be better protection I would rather use that if I can.
    Do you know if there is a way to make that work?
  • volcano11

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    Posted January 25th, 2006 02:00

    WPA PSK is definitly supported on the Intel card.  WPA2 is more secure, but you I don't know if the Intel card supports it.  It might with the lateset drivers from Intel.  Some say that you are more secure if SSID broadcasting is turned off.  Still, it does not offer that much security (good hackers can still get around it), and it may cause problems and slow downs on the network.  I leave SSID broadcasting enabled.  If you choose to disable it, you will have to remeber the SSID of your network and then open the Utility that you are using to configure the wireless network on your computer and manually enter the SSID in order for your computer to find it.

    Steve

  • Tristanne

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    Posted January 25th, 2006 02:00

    Well I tried to connect again using a simpler WPA key and still no luck. I guess there is some confict between the D-link router and the intel card. But I don't know what to do to fix it. I guess I can e-mail the D-link people and see what they suggest.
  • JPB985

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    Posted January 27th, 2006 02:00

    As a result of the input of others users, I discovered the key to making my D-Link DI624c work with the 2915ABG network adapter and permit full access to the internet for my Inspiron 6000.

    I now have security on my wireless network and feel that I can now work on allowing file and printer sharing over my network. Because I earlier was unable to successfully enable the security without running into the "limited or no connectivity" result on the wireless connection for the Inspiron 6000, I was reluctant to open the network between the PC's.

    My DI-624c uses Firmware Version 2.70, the most recent (as of 1/26/2006) Version offered by D-Link. Other more knowledgeable users have found later Versions, but I have not. My 2915ABG adapter is working under the Driver Version 9.0.3.9, dated 9/12/2005.

    The key was the change from WPA2-PSK to WPA2-Auto as the Security mode. Though I am unsure as to the degradation in security with this step-back, the network is secured by a strong password, and I am reasonably sure it cannot be violated unless someone resets the router back to the "default" settings through the 10-second hold of the reset button on the router.

    I must say that I am disappointed with the support provided by Dell through its chat sessions and Intel whose response is to send you a listing of wireless technology files to read. While intellectually stimulating and then frustrating, the files do not provide the answer to curing the problem. I am especially dismayed by D-Link, a company that apparently takes the attitude that if their router works through their wireless devices on other PC’s, it obviously is not a problem for them if your PC, using an Intel adapter, has "limited or no connectivity" through their router. Ultimately, they will pay for that attitude through an ever-shrinking customer base.

    On the other hand, I am thankful that Dell supports this Forum through which so many people are willing to help others through their hard-earned, real-world expertise in finding ways to make things work.