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AndrewKe

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AndrewKe

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June 23rd, 2023 03:00

Optiplex 3060 boot issue

Optiplex 3060
Hi when this pc boots I get an error, about date and time not set (continue/run bios/diagnostics).
Sounds like pretty standard battery dead - yes? - no
I replaced the battery (duracell cr2032) - same error.
I took the battery out and re-seated it - same error
I replaced the battery with a different one from a brand new packet - same error. 
I took the battery out and gently bent up the contacts  - same error.
Dell Support Assist diagnostics reveals nothing helpful. 
I'm at a loss what to try next -
any suggestions?

  • JOcean

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    Posted June 23rd, 2023 04:00

    Did you leave the battery out of the system for 15 minutes before installing a new battery?

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • AndrewKe

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    Posted June 23rd, 2023 08:00

    No I didn't is that advisable?
    I will try that and report back

  • bradthetechnut

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    Posted June 25th, 2023 19:00

  • AndrewKe

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    Posted June 29th, 2023 02:00


    I tried the "clear the BIOS, CMOS, or NVRAM using a jumper" 
    and
    "clear the BIOS, CMOS, or NVRAM by reseating the CMOS battery."
    problem is still there

  • AndrewKe

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    Posted June 29th, 2023 02:00

    Hi
    Tried  leaving battery out for 15 mins as suggested.
    Error still present.  

  • bradthetechnut

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    Posted June 29th, 2023 14:00

    Shoot, sorry too see troubleshooting steps aren't working.  There's not too many steps for date/time not working.  Sounds like there may be something wrong with CMOS itself (corrupted?).  If there is, that takes motherboard replacement as far as I know.  Or you'd end having to hit F1 to continue every time for every boot.

    Another option is the "Get help now" button on the lower right of the screen.

  • AndrewKe

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    Posted August 1st, 2023 08:00

    Hi
    I notice there is a bios update available v 1.25.0.  - 16 May 2023
    Update the bios ?
    good idea/bad idea?  in this scenario

  • bradthetechnut

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    Posted August 1st, 2023 12:00

    One could try updating it.  May be with any luck, it will cure the date/time problem.  However, I can't make any guarantees.  If BIOS isn't working properly, attempting to update it may brick the MB.  Another "however," good news is the 3060 also has BIOS recovery in case of such an incident.  BIOS Recovery Steps for a No Post issue on OptiPlex