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janwwww

updated

20 years ago

J

janwwww

17 Posts

0

19842

June 13th, 2006 13:00

1815dn Network Scan setup

Hi everyone, trying to setup network scanning and can't find the printer using the Network Scan Manager.
It keeps on telling me that it can't find a device. Am I missing a step i.e. something to do on the control panel on the printer ?
 
  • janwwww

    17 Posts

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    Posted June 13th, 2006 15:00

    Hmm.. Tried on another PC and it worked. Can't get it to work on mine.

    Trying on yet another one. It works. Hmmm, there must be some security settings.

     

  • Boho

    9 Posts

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    Posted June 16th, 2006 16:00

    Check the firewall settings. I know in the 1600 firewalls definately affect the network scanning.
  • jipege

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    Posted July 29th, 2006 11:00



    @janwwww wrote:
    Hi everyone, trying to setup network scanning and can't find the printer using the Network Scan Manager.
    It keeps on telling me that it can't find a device. Am I missing a step i.e. something to do on the control panel on the printer ?



    Hi everyone,
    trying to setup network scanning and can't find the printer using the Network Scan Manager.
    Same issue as janwwww.
    I installed on a second PC --> same problem.
    On both (DELL) PCs (XP Pro- Windows firewall off), it keeps on telling me that it can't find a device.

    Am I missing something ? on the PC ? On the printer ?
    Could not find this issue discribed on Dell support !

    Thanks for your help !

    Greetings from Orléans - France
  • janwwww

    17 Posts

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    Posted July 31st, 2006 11:00

    So far only one PC does not work and it's mine. But I am running so many things as a Net Admin I guess that must cause some issues. I would try yet another PC. We've tried a few PCs and it worked OK. Somebody should rewrite the manual :-)
    Thx
     
  • jipege

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    Posted August 6th, 2006 10:00

    Hi everybody

    Had the DELL french support on the phone.
    Just download the drivers from DELL's FTP server. Even if the version is the same as on the disk provided with the printer, slight mod has been made and it works perfect now

    Greetings