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Ioniadawgs
7 Posts
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5389
January 8th, 2005 18:00
Dell A940 Printer
I have an A940 printer that will not print. The print jobs go to queue status but won' t print. I have unplugged the USB connection....deleted the printer and reinstalled, all to no avail. The scanner works okay so the unit if functioning. There is no communication from the computer to the printer. Any suggestions? Thanks.
- Go to the Printers (Control Panel>Printers and Faxes) and right-click on the effected printer, and make sure the printer is set to be used online.If printer is currently set to be used offline: the right-click menu will give you an option to "use printer online" Select this.If printer is currently set to be used online: the right-click meny will give you an option to "use printer offline" Do not select this.I have had this problem a few times, but, its a simple fix. (Hopefully this is the problem) Later.
- I have the same printer. I am having problems printing in color and the ink cartridge is showing half full? Can anyone help? I have tried many of the things that Dell recommended I do, but still no luck. I've tried a cleaning, resetting to default settings, checked cartridge...
Ioniadawgs
7 Posts
206
0
Posted January 9th, 2005 16:00
Checked to make sure the printer is online. The print jobs are still in queue ready to print but they do not get sent to the printer. I hate to send this printer to the scrap pile as it is practically brand new.vikingman123
9 Posts
206
0
Posted January 10th, 2005 00:00
Sounds like the scanner drivers are there but the printer drivers are not. I would check to see if there are any "yellow exclaimation" marks in your device manager. This will tell you if the drivers are o.k.:right-click your computer icon.....go to properties.......hardware tab......device manager.......Hope this helps!VM
mattzweb
13 Posts
206
0
Posted January 8th, 2005 18:00