Hi there,

I've got an R730xd with 14 x 4TB HDDs and a PERC H730P Mini

"omreport storage enclosure" describes the enclosure Backplane Status as "Critical" and the State as "Failed". In addition, the raid 60 virtual disk Status is "Critical" and the State "Failed".
The disk controller displays only 7 disks in the physical disks section from 14. It reports 5 "missing" in the raid 60 virtual disk.

We removed the disks and placed them in a similar R720xd with a PERC H710p mini. The 5 disks are still missing wheras new similar disks added are visible. Is it possible when the backplane failed it damaged the 5 disks?

Both servers, and possibly the disks, require system firmware upgrades.

Thanks