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jdrez

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22 years ago

J

jdrez

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September 5th, 2004 01:00

HD Error Message

I really just assumed this is a hard drive issue.  If it's something else, please let me know.  Anyway, I had left my computer on for a long time, and when I came back the screen was blank.  I shut off the computer, turned it back on, and now it reads, "No boot device available - Press F2 for setup," etc., everytime I turn it on.  Does anyone know if this is fixable without Dell's service?
  • bacillus

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    Posted September 5th, 2004 08:00

    ok, first try reseating the hdd.
    if that doesn't work then check to see if the hdd is seen in bios: you'll see the hdd capacity if it's seen.
    if it's not seen after trying to reseat the hdd a few times then more than likely it's dead.
    if it's seen in bios then you'll have to say what model laptop & what OS you're using.
  • jdrez

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    Posted September 5th, 2004 14:00

    It is seen in the BIOS.  It's an Inspiron 8600 using Windows XP Professional.  How would I reseat the HDD in an inspiron?

    Message Edited by jdrez on 09-05-2004 11:04 AM

    Message Edited by jdrez on 09-05-2004 11:05 AM

  • ejn63

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    Posted September 5th, 2004 15:00

    Remove the screw at the bottom, slide the carrier out and push it back in.  Replace the screw.

    Run the Dell diagnostics on the drive, including a full surface scan.

     

  • bacillus

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    Posted September 5th, 2004 18:00

    suggest you try booting off the xp cd, going into the recovery console by pressing R at the appropiate time & using the fixboot &/or fixmbr command.
    btw leave the password box empty & just press enter on the keyboard to gain access to the console.
  • Lagrian

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    Posted September 9th, 2004 14:00

    Hi I have the exact same problem as jdrez,

    Basically intermittently I get the primary HD failure message on my Inspiron 8500, so I check the BIOS and it is detected. It never fails during use i.e in Windows I can leave it on for days and nothing will happen.

    However every other reboot I get HD failure this led me to think that the connector was only half connected, so I check and all looks okay but try reseating it anyway. Each time this failure happens I try all of these thing and eventually it boots and emphasis on eventually.

    I have also tried updating the BIOS to the latest and run HD diagnostics on the drive which returns everything as fine

    Beyond this I am stuck any ideas anyone ? please please please

     

  • jdrez

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    Posted September 9th, 2004 21:00

    Well, I tried reformating the hard drive and everything. Windows got nowhere in 10 hours, so I think I'll just send it into Dell.
  • Lagrian

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    Posted September 10th, 2004 08:00

    Hmm I know mine isn't windows related as it can't even find the disk.

    When it finally does find the disk and boots , it never has a problem in windows, can leave it on indefintley no probs.

    So it must be somehting to do with BIOS or how its physically connected, I m convinced there is nothing worng with the HD or with whats on it.

    I updated my BIOS recently to the latest to try and solve this, but no luck.

    Ill let you know if I find anything