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Sportfisher236

updated

20 years ago

0

481

February 3rd, 2007 04:00

HELP!!!

I have a new Dimension E520 and I have a problem with my combo drive. When I first got the computer about 3 weeks ago it wouldn't read a dvd or cd but i changed the digital setting and it worked fine. Now it will play a DVD perfect but won't read, play any other type of disk. I have tried everything known to man and still it won't read a CD. Any info will be greatly appreciated.  
The drive is a TSSTcorp CDRWDVD TS-H493A
 
Thanks Alot
  • osprey4

    6 Operator

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    34230 Posts

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    Posted February 3rd, 2007 09:00

    Two questions. You say you changed the "digital setting". Please explain what that is. Second, have you tried running the diagnostics on this drive. You need a data CD in the drive to do this. If you have truly tried "everything known to man", then the appropriate course of action would be to contact Dell about replacing the drive.