
UNSOLVED
Closed
SupportAssist Scan Hardware Not Working
I have a Dell Inspiron 15 3537 laptop running Windows 8.1 and ever since I updated the Dell SupportAssist to the newest version 3.8.1, the Scan Hardware is not working.
When I click to run, it goes to 100% in about two seconds when it used to take 10 minutes, and it tells me to "Log In as an Administrator to perform some tasks on this PC." The issue is I'm already logged in as the administrator, no one else uses this laptop. I'm at a loss. Everything was working fine until I updated to the newest version of SA.
I've seen others post about having issues to do with Malwarebytes related to Scan Hardware not working. I don't have Malwarebytes installed on this computer. All I have is an AVG free virus scan program.
Anyone else having this problem? Any advice or insight from someone at Dell, or anyone at all, would be greatly appreciated. Thank you.
9 people also have this problem
Responses (0)
Solutions (0)
