Hi,

We have a Dell R710 Server, with Dell XenServer OEM version installed. Recently, after doing some networking work, the iDRAC stopped responding on the IP address assigned to it. From experience, this required running the 'racadm racreset' command. However after running the '/opt/dell/srvadmin/rac5/bin/racadm' command, I get the following output:

 

# ./racadm racreset
ERROR: RACADM is unable to process the requested subcommand because there is no
local RAC configuration to communicate with.

Local RACADM subcommand execution requires the following:

 1. A Remote Access Controller (RAC) must be present on the managed server
 2. Appropriate managed node software must be installed and running on the
    server

 

I know that a "Remote Access Controller" is present on the managed server, so the problem must be that the managed node software is not installed/running.

 

How do I go about installing and running this software?

 

Thank you