I don't think that is any logs we can refer to on this issue. You're on 4.22 version of iDRAC right? Can I know if the email server has encrypted email? If non, you probably would try disable the email encryption in RACADM.
racadm set idrac.RemoteHosts.ConnectionEncryption None
DELL-Joey C
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That's weird if the same configuration used in iDRAC8 works but 9 does not. Have you tried configuring the SMTP email server address; https://dell.to/2FkOHRq ? Also, have you rebooted the managed system and test send an email alert?
You mentioned about the test you have done, what were the results?
Let me know if it helps.
DELL-Joey C
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I've tested both IP address and FQDN for the SMTP server.
I've reset the iDRAC a few times and updated to the latest version.
Doesn't matter what I try I get the RAC0225 error on the web GUI and a longer message saying the test couldn't be performed and I should check the settings in the RACADM.
DELL-Joey C
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Posted August 12th, 2020 23:00
Hi,
I don't think that is any logs we can refer to on this issue. You're on 4.22 version of iDRAC right? Can I know if the email server has encrypted email? If non, you probably would try disable the email encryption in RACADM.
racadm set idrac.RemoteHosts.ConnectionEncryption None
DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did.