I downloaded the latest Server update utility and created the ISO and burned it to a D/L disk. I know the disk works beacause I've tried is on 2 different servers.
The problem I have is when the the list of items comes up I press Upgrade and nothing happens. The previous version (v6.3.0) worked well.
I have even tried extracting the files to the desktop and running it from there with the same results. I press the upgrade/execute button and nothing happens.
Correct. I click on Upgrade. The dialogue box appears "The following component(s) will be Updated:". I click on the "Yes" button and the dialogue box disappears and nothing happens.
When you click upgrade, immediately afterwards you should get a confirmation message before it actually starts the upgrade, do you see that and then nothing?
I have seen the update disk get stuck on one of the updates and exhibit similar behavior. I suggest unchecking all but one update and trying that. Usually firmware updates are the most reliable, so I suggest trying those first. Some drivers and OMSA sometimes need a manual uninstall before the new version can be installed.
try this, go to a command prompt and try running SUU via the command line. suu -u will start the app in cli mode. if you can, post a scrceen shot and or the suu.log file from the c:\dell\suu folder
The 6.4.0 update DVD is working. I downloaded all the ISO files and ran the "copy /b om* om640_suu_a00.iso" as shown in the "Installation Instructions". I then burned that one ISO to DL-DVD and the update ran successfully.
DELL-Rey G
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1068 Posts
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Posted February 16th, 2011 14:00
Need more info, what system, what OS?