I'm currently on the 2nd device, but because I am a UK customer Dell refused to send me a replacement, instead offering to "pick up, fix and return my phone in 21 days"....it took them 30 days from the day I placed my order to actually send me the phone...so I refused their offer and asked for a full refund, then bought the device from Clove instead.

The first device was a 16GB device which locked up constantly (bought directly from Dell) and the internal speaker was faulty so I could only makes calls using the phone speakerphone, which was obviously less than ideal, even with this major fault (not to mention the wifi lockup, and daily crashing) Dell still said "Wait for the firmware update" as if they were reading from a script and not dealing with each case indivudially, which is why I asked for a refund.

I then bought the device from Clove (next day delivery), which was the 8gb version, which has a lot less crashes (although crashes are almost instant when connecting to wifi) but it can be used on a daily basis without too much trouble.

My only gripes are the immaturity of windows OS (which will get better over time), the Dell screen which cannot be used on a very sunny day outside, and the dell camera which is terrible to put it lightly. I've read (although I'm not too sure) people saying it has the same camera as in the iphone, so a firmware update should correct it, but being Dell i'm not holding my breath.

I may end up giving this phone back, and reverting to another phone (probably not a Windows Phone, as I dont really like any other windows phone), as the camera and lack of visibility in direct sunlight is a deal breaker...

I just really like the Windows 7 OS and much prefer the look of the Dell device to any other (really need a physical keyboard)...