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MDRZ

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5 years ago

M

MDRZ

1 Rookie

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5 Posts

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August 2nd, 2021 14:00

is Hardware support mandatory?

hi everybody

I hope you will be fine in these COVID-19 days

as I understand, on emc storage buying process, software Support (for example M-PSM-SW-012) is mandatory.

what about hardware support? is it mandatory? (for example M-PSM-HW-012)

can I order a storage with software support, but without hardware support?

 

thanks alot

MDRZ

  • DELL-Sam L

    Community Manager

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    8089 Posts

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    34529 Points

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    Posted August 3rd, 2021 09:00

    Hello MDRZ,

    No you can’t order software support without also having hardware support for a unity system.