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rshultz

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10 years ago

R

rshultz

23 Posts

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2014

June 6th, 2016 14:00

Unity Free VSA - System Capacity Reporting Issue

I have the unity appliance installed, I have disk presented, a pool, a tier, etc.  The issue that I have at this point is that I am not able to get the dashboard to actually show any data for system capacity.  I have rebooted the device multiple times and tried several different things but I have not found any place that provides much detail short of logging into the device via CLI and starting to bang away at logs.  Picture attached.

system_cap.png

  • AndreD Dell

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    Posted June 7th, 2016 01:00

    A few things to try in order to zoom in on the problem:

    - other browsers. Do you have the same problem on other browsers?

    - if you run CLI commands to get capacity info you get the details you need?

         Example:

         > uemcli -noheader /stor/config/pool show

    1: ID = pool_1
          Name = Test Pool
    Total space = 2742336618496 (2.4T)
    Remaining space = 2730257022976 (2.4T)
    Subscription percent = 24%

    - Could this be a communication issue between the machine where you are running unisphere and the VSA?

    Check the setup documentation to make sure all required ports are open between the two.

  • rshultz

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    Posted June 10th, 2016 06:00

    I have tried with Edge, Firefox, and Chrome.  It flashes up a usable graph for a split second then displays "There is no data available".  I have no ability to say if the graph is actually accurate when compared with the actual numbers.

    I have included a screen that the CLI works just fine.  The machine running Unisphere is the same machine running the VSA so there should be no communication issue.

    Ryan

    screen.png

  • AndreD Dell

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    Posted June 11th, 2016 03:00

    Odd. Not sure what else you could try.

    Sounds like possible settings on the computer, or certificates, etc.I have had issues with Win 10 machines before.

    You mentioned Edge, so I assume you are on Win 8 or 10.

    Do you have a non Win 8 or 10 machine you could try accessing Unisphere this from (not a VM on the same machine)? Just curious to see if this could be one of the newer Window OS causing this issue.

    Andre

  • rshultz

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    Posted June 13th, 2016 06:00

    While I could see the browser being an issue, the OS seemed like a mismatch for me but did the testing to validate.  I have tried with a Windows 7 machine with IE11 as well as a Windows 2012R2 machine with IE11 and get the same issue.

    Ryan

  • AndreD Dell

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    Posted June 14th, 2016 23:00

    Hey Ryan,

    Thanks for giving that a shot anyway..

    I am out of ideas here. Let's see if anyone else has other suggestions on this.