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can't get google
i need help accessing google and most other search engines. every time i try to go to these sites, i am always redirected to a page that says there is no website at this address. in the top lefthand corner of the screen, there is a logo for a company called cPanel. I went to their website and discovered they are some kind of webhost or something. I've been reading on this forum some and downloaded hijackthis onto my computer. I ran this scan and being moderately computer knowledgeable, i went ahead and deleted some things i knew were not supposed to be there (such as things that had virus names that came up when i ran NAV) I also have ad-aware and ran this many times and came back clean every time. I have posted both of my scan logs, the first one being the first scan i ran and the second being the scan i ran after i cleaned what i knew was bad. Perhaps i'm not as savvy as i thought. please help me. I think google is probably the most used site on the net and i'm no different. thank you in advance for your help and expertise.
Logfile of HijackThis v1.97.7
Scan saved at 10:25:42 AM, on 1/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\LVCOMS.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Logitech\QuickCam\WebCamRT.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\LVideoS.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Carrie Bateman\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.odu.edu/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O1 - Hosts file is located at: C:\WINDOWS\help\hosts
O1 - Hosts: 88.88.88.88 elite
O1 - Hosts: 207.44.220.30 www.google.akadns.net
O1 - Hosts: 207.44.220.30 www.google.com
O1 - Hosts: 207.44.220.30 google.com
O1 - Hosts: 207.44.220.30 www.altavista.com
O1 - Hosts: 207.44.220.30 altavista.com
O1 - Hosts: 207.44.220.30 search.yahoo.com
O1 - Hosts: 207.44.220.30 uk.search.yahoo.com
O1 - Hosts: 207.44.220.30 ca.search.yahoo.com
O1 - Hosts: 207.44.220.30 jp.search.yahoo.com
O1 - Hosts: 207.44.220.30 au.search.yahoo.com
O1 - Hosts: 207.44.220.30 de.search.yahoo.com
O1 - Hosts: 207.44.220.30 search.yahoo.co.jp
O1 - Hosts: 207.44.220.30 www.lycos.de
O1 - Hosts: 207.44.220.30 www.lycos.ca
O1 - Hosts: 207.44.220.30 www.lycos.jp
O1 - Hosts: 207.44.220.30 www.lycos.co.jp
O1 - Hosts: 207.44.220.30 alltheweb.com
O1 - Hosts: 207.44.220.30 web.ask.com
O1 - Hosts: 207.44.220.30 ask.com
O1 - Hosts: 207.44.220.30 www.ask.com
O1 - Hosts: 207.44.220.30 www.teoma.com
O1 - Hosts: 207.44.220.30 search.aol.com
O1 - Hosts: 207.44.220.30 www.looksmart.com
O1 - Hosts: 207.44.220.30 auto.search.msn.com
O1 - Hosts: 207.44.220.30 search.msn.com
O1 - Hosts: 207.44.220.30 ca.search.msn.com
O1 - Hosts: 207.44.220.30 fr.ca.search.msn.com
O1 - Hosts: 207.44.220.30 search.fr.msn.be
O1 - Hosts: 207.44.220.30 search.fr.msn.ch
O1 - Hosts: 207.44.220.30 search.latam.yupimsn.com
O1 - Hosts: 207.44.220.30 search.msn.at
O1 - Hosts: 207.44.220.30 search.msn.be
O1 - Hosts: 207.44.220.30 search.msn.ch
O1 - Hosts: 207.44.220.30 search.msn.co.in
O1 - Hosts: 207.44.220.30 search.msn.co.jp
O1 - Hosts: 207.44.220.30 search.msn.co.kr
O1 - Hosts: 207.44.220.30 search.msn.com.br
O1 - Hosts: 207.44.220.30 search.msn.com.hk
O1 - Hosts: 207.44.220.30 search.msn.com.my
O1 - Hosts: 207.44.220.30 search.msn.com.sg
O1 - Hosts: 207.44.220.30 search.msn.com.tw
O1 - Hosts: 207.44.220.30 search.msn.co.za
O1 - Hosts: 207.44.220.30 search.msn.de
O1 - Hosts: 207.44.220.30 search.msn.dk
O1 - Hosts: 207.44.220.30 search.msn.es
O1 - Hosts: 207.44.220.30 search.msn.fi
O1 - Hosts: 207.44.220.30 search.msn.fr
O1 - Hosts: 207.44.220.30 search.msn.it
O1 - Hosts: 207.44.220.30 search.msn.nl
O1 - Hosts: 207.44.220.30 search.msn.no
O1 - Hosts: 207.44.220.30 search.msn.se
O1 - Hosts: 207.44.220.30 search.ninemsn.com.au
O1 - Hosts: 207.44.220.30 search.t1msn.com.mx
O1 - Hosts: 207.44.220.30 search.xtramsn.co.nz
O1 - Hosts: 207.44.220.30 search.yupimsn.com
O1 - Hosts: 207.44.220.30 uk.search.msn.com
O1 - Hosts: 207.44.220.30 search.lycos.com
O1 - Hosts: 207.44.220.30 www.lycos.com
O1 - Hosts: 207.44.220.30 www.google.ca
O1 - Hosts: 207.44.220.30 google.ca
O1 - Hosts: 207.44.220.30 www.google.uk
O1 - Hosts: 207.44.220.30 www.google.co.uk
O1 - Hosts: 207.44.220.30 www.google.com.au
O1 - Hosts: 207.44.220.30 www.google.co.jp
O1 - Hosts: 207.44.220.30 www.google.jp
O1 - Hosts: 207.44.220.30 www.google.at
O1 - Hosts: 207.44.220.30 www.google.be
O1 - Hosts: 207.44.220.30 www.google.ch
O1 - Hosts: 207.44.220.30 www.google.de
O1 - Hosts: 207.44.220.30 www.google.se
O1 - Hosts: 207.44.220.30 www.google.dk
O1 - Hosts: 207.44.220.30 www.google.fi
O1 - Hosts: 207.44.220.30 www.google.fr
O1 - Hosts: 207.44.220.30 www.google.com.gr
O1 - Hosts: 207.44.220.30 www.google.com.hk
O1 - Hosts: 207.44.220.30 www.google.ie
O1 - Hosts: 207.44.220.30 www.google.co.il
O1 - Hosts: 207.44.220.30 www.google.it
O1 - Hosts: 207.44.220.30 www.google.co.kr
O1 - Hosts: 207.44.220.30 www.google.com.mx
O1 - Hosts: 207.44.220.30 www.google.nl
O1 - Hosts: 207.44.220.30 www.google.co.nz
O1 - Hosts: 207.44.220.30 www.google.pl
O1 - Hosts: 207.44.220.30 www.google.pt
O1 - Hosts: 207.44.220.30 www.google.com.ru
O1 - Hosts: 207.44.220.30 www.google.com.sg
O1 - Hosts: 207.44.220.30 www.google.co.th
O1 - Hosts: 207.44.220.30 www.google.com.tr
O1 - Hosts: 207.44.220.30 www.google.com.tw
O1 - Hosts: 207.44.220.30 go.google.com
O1 - Hosts: 207.44.220.30 google.at
O1 - Hosts: 207.44.220.30 google.be
O1 - Hosts: 207.44.220.30 google.de
O1 - Hosts: 207.44.220.30 google.dk
O1 - Hosts: 207.44.220.30 google.fi
O1 - Hosts: 207.44.220.30 google.fr
O1 - Hosts: 207.44.220.30 google.com.hk
O1 - Hosts: 207.44.220.30 google.ie
O1 - Hosts: 207.44.220.30 google.co.il
O1 - Hosts: 207.44.220.30 google.it
O2 - BHO: (no name) - {72A5CB85-CC2B-B16D-DBFA-AB2149F044F2} - C:\WINDOWS\system32\exjvuqyn.dll
O2 - BHO: (no name) - {7C45D3F8-5EF8-65E8-8AB2-290BA7610CFE} - C:\WINDOWS\system32\bvhpbpfu.dll
O2 - BHO: (no name) - {7F21ED19-5A75-01A7-CB9F-69C2BEE7B1BD} - C:\WINDOWS\system32\unhcpkva.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BA5D7C48-D4D8-DAAF-2DDE-A72D63711855} - C:\WINDOWS\system32\xeingsug.dll
O2 - BHO: (no name) - {ED323A3A-9F7D-A07B-DE1E-07F8CFD3B0C9} - C:\WINDOWS\system32\tptbujqn.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [djfotlyr] C:\WINDOWS\oaprwpdv.exe
O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\System32\LVCOMS.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: C:\WINDOWS\System32\eswesx.exe
O4 - HKLM\..\Run: C:\WINDOWS\System32\rpiahm.exe
O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe /onreboot
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKCU\..\Run: [WebCamRT.exe] C:\Program Files\Logitech\QuickCam\WebCamRT.exe /WinStart /regkey=Software\Logitech\QuickCam.5\WebCamSettings
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37999.3498611111
second scan had to go into a separate post...see below
flipper2b, you have the QHosts trojan:
http://software.brown.edu/dist/w-cleanqhosts.html
Go there and download the removal tool then run it and Reboot.
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder.
Then run HijackThis from the HJT folder and and tick the boxes next to all these if still present then close all browser and explorer windows then have it "Fixed checked." It will create a backup file of modifications to use if restore is neccessary.
R3 - Default URLSearchHook is missing
O1 - Hosts file is located at: C:\WINDOWS\help\hosts
O1 - Hosts: 88.88.88.88 elite
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: C:\WINDOWS\System32\rpiahm.exe
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXEThen Reboot.
You are not running an anti virus application nor a firewall which is a must in todays Internet environment.
I use AVG by Grisoft. There is a free V6.0 version and V7.0 pay version.
http://www.grisoft.com/us/us_dwnl7.php
Read about firewalls. http://www.firewallguide.com/ ZoneAlarm is a good firewall.
Read the links below to have a safer Internet experience in 2004.
I recommend IE-SPYAD and SpywareBlaster available in these links.Post a new log here when finished to insure you log is clean.
Message Edited by YoKenny on 01-14-2004 08:58 PM
flipper2b
2 Posts
297
0
Posted January 14th, 2004 13:00
here's the second scan...thanks again
Logfile of HijackThis v1.97.7
Scan saved at 10:38:43 AM, on 1/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\LVCOMS.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Logitech\QuickCam\WebCamRT.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\LVideoS.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Carrie Bateman\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.odu.edu/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
R3 - Default URLSearchHook is missing
O1 - Hosts file is located at: C:\WINDOWS\help\hosts
O1 - Hosts: 88.88.88.88 elite
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\System32\LVCOMS.EXE
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [] c:\WINDOWS\System32\
O4 - HKLM\..\Run: C:\WINDOWS\System32\rpiahm.exe
O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\bin\dmserver.exe /onreboot
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKCU\..\Run: [WebCamRT.exe] C:\Program Files\Logitech\QuickCam\WebCamRT.exe /WinStart /regkey=Software\Logitech\QuickCam.5\WebCamSettings
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [] c:\WINDOWS\System32\
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37999.3498611111