Did TM house call scan and found these two

 

TROJ AGENT IV             Non-Cleanable       C:\\System Volume Information_ ...

TROJ LODMEDUD A    CanNotAccess      C:\\Winnt\system32\msupd5.exe

 

NAV already removed one and said 26 files still at risk.  What can I do to get my computer back.

 

A damsel in distress who needs rescuing.