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Imran_k

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5 years ago

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Imran_k

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December 3rd, 2021 10:00

I2C HID Device (This device cannot start. (Code 10) A request for the HID descriptor failed.)

Hi, Since some time I've been experiencing some touchpad related problems, it stopped working multitouch/multi finger touch after a time of use, but after the restart the touchpad started working again, but the issue was still happening. So I decided to take a look in the drivers and found I2C HID Device (This device cannot start. (Code 10) A request for the HID descriptor failed.) with yellow markings, then started disabling, enabling and Uninstalling HID device from device manager and restarted, still it did not work, then, I have taken support from Dell executives and they took online sessions and it worked. but after four five days it started again I tried everything they(Dell online support Executive) suggested me. Now I don't know what to do. I just wanted to use a functional touchpad, now. I installed and updated all the drivers, and windows update is up to date, but still no use My machine is a Dell Vostro 3401 please help