Purchased and added a 500GB Crucial NVME M.2 SSD - Model CT500PSSD8
Changed the BIOS settings from RAID to AHCI . Includes having to deal with Win11 issues which were resolved by reading up on the subject.
SSD is visible/accessible in Windows explorer. Formatted and partitioned.
Decided to do a clean install of Win10 on SSD and move everything to SSD by re-installing all apps and copying data to SSD.
Problem
Even though the SSD is listed in the "System Information-> Hardware->Storage->Disks" and is also fully accessible in Win Explorer and laptop boots off the Win 10 install on the SSD , the SSD is not visible in BIOS in the boot sequence options.
Help requested
How can I ensure that the BIOS is acknowledging the presence and availability of the SSD as a boot device so that I can get rid of the legacy HDD and install a 2.5 inch SSD in it's place?
Will appreciate any help to sort the mess. Thanks.
Cheers
Edit:
PS: Have today updated the BIOS to the latest update from Dell. Problem still remains unresolved.
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Purchased and added a 500GB Crucial NVME M.2 SSD - Model CT500PSSD8
Changed the BIOS settings from RAID to AHCI . Includes having to deal with Win11 issues which were resolved by reading up on the subject.
SSD is visible/accessible in Windows explorer. Formatted and partitioned.
Decided to do a clean install of Win10 on SSD and move everything to SSD by re-installing all apps and copying data to SSD.
Problem
Even though the SSD is listed in the "System Information-> Hardware->Storage->Disks" and is also fully accessible in Win Explorer and laptop boots off the Win 10 install on the SSD , the SSD is not visible in BIOS in the boot sequence options.
Help requested
How can I ensure that the BIOS is acknowledging the presence and availability of the SSD as a boot device so that I can get rid of the legacy HDD and install a 2.5 inch SSD in it's place?
Will appreciate any help to sort the mess. Thanks.
Cheers
Edit:
PS: Have today updated the BIOS to the latest update from Dell. Problem still remains unresolved.
Clone the HDD to an external USB hard drive as an image
Remove the HDD
Install SSD.
Image the SSD with the file from the external USB hard drive.
DELL-Cares
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Posted March 10th, 2022 01:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
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