Hi. Trying to upgrade my vostro 7620. Anyone know what compatible 32gig DDR5 works in this laptop? Crucial CT32G48C40S5 doesn't post on the laptop. Took it out, post just fine. I wore an esd strap and properly grounded when removed the RAM from the package and during install.
Here's the latest update: It was a mobo issue, Dell replaced it and now it POST with the Crucial 32gb DDR5 CT32G48C40S5. It does take a few minutes for the mobo to do a quick memory diagnostic on the RAM so be very patient with it.
In addition to what @ejn63 has posted, the 7620 RAM configuration is a bit of a different beast. As per the specs here, 1 x 8GB RAM module is integrated on the MB. There is one slot for RAM and the RAM is DDR5 4800. The RAM module you posted should work unless there is a compatibility problem with the integrated 8GB module.
Just for comparison's sake the RAM sold by Dell and listed as compatible is here, but at a very premium price.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
DDR5 RAM seems more finnicky that earlier types. Sometimes a seemingly-compatible stick won't play nicely with other RAM.
Anyway, it's worth trying this:
Use a soft pencil eraser to clean all the contacts on the RAM stick. Moisten a microfibre cloth with 99% rubbing alcohol and use a credit card to slip the damp cloth into the RAM slot to clean its contacts. After everything is dry, insert the new RAM stick firmly, ensuring that it seats fully in the slot. Then boot into BIOS to see if it's recognized.
Thanks for the suggestion. Cleaned the contacts with compressed air and rubbing alcohol. No dice. The stick is firmly planted. Doesn't POST at all. Only keyboard backlit is on, nothing else. Once stick is removed, it POST just fine.
I just bought that Samsung M425R4GA3BB0-CQK from eBay for $150. No dice, doesn't POST. I have a Dell tech coming tomorrow with a new mobo. May be defective mobo.
kimurasensei
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Posted November 29th, 2022 05:00
Here's the latest update: It was a mobo issue, Dell replaced it and now it POST with the Crucial 32gb DDR5 CT32G48C40S5. It does take a few minutes for the mobo to do a quick memory diagnostic on the RAM so be very patient with it.