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vdaga

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22 years ago

V

vdaga

5 Posts

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2178

July 18th, 2004 06:00

bad_pool_caller

Am trying to install Windows XP OS again on my PC (long story short).  During the install, getting BSoD - "bad_pool_caller".  Rebooting only goes into the same install-to-BSoD loop.   MS site tell me that I need to simplify my hardware configuration and remove all third-party device drivers and system services (including virus scanners) prior to running setup.  But I don't know how I can do that, now that I'm already in this loop.  I'm at the end of my tether!  Any help greatly appreciated.
  • O

    oldtraveler

    2 Intern

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    409 Posts

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    Posted July 18th, 2004 15:00

    Try unplugging all external devices i.e. printer etc.

    Boot from XP CD.

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    maxd

    2 Intern

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    2434 Posts

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    Posted July 20th, 2004 16:00

    Did his answer, which is the way to install/reinstall XP, get you out of the loop ? If yes, disregard. If no, can you get to Windows normally or through one of the options ?
  • V

    vdaga

    5 Posts

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    Posted July 23rd, 2004 07:00

    I got on the phone will Dell support.  After going through their questions routine, they came to the conclusion I expected - reformat the hard disk, load all the drivers & software again.  Which is what we did via telecon till I could take it further myself for the rest of the software installs.  Back to normal now (fingers crossed!). 

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    maxd

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    2434 Posts

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    Posted July 23rd, 2004 11:00

    I'd be interested to know if you set your own virtual memory settings; if you do perhaps letting Windows take care of it wouldn't be a bad idea. There may be alink between your error message and tinkering with VM.
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    vdaga

    5 Posts

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    Posted July 24th, 2004 20:00

    Nope. I didn't set/change settings for the VM.....

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