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terrymoore1234

updated

18 years ago

0

2957

March 14th, 2009 12:00

missing files

Hi I am running windows xp media centre on a Dimension E521  I have just detected and deleted the trojan vundo virus, in doing so I received the message,  deleting the files may cause your pc to run incorrectly please insert your xp cd to restore these files. When I inserted my operating system cd I got the message wrong cd. Is there a way I can check to see what files are missing or corrupt, and when prompted to insert my xp cd I have a problem because it's not a stand alone xp cd, it's a  dell operating cd

 

Regards Terry

  • PudgyOne

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    Posted March 15th, 2009 04:00

    Terry,

     

    A while back Dell accidentally sent out the wrong disks with their computers. You can request a backup set of disks by clicking below my signature, if in the USA. If elsewhere, please tell us your location.

     

     

    Rick

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    Posted March 15th, 2009 08:00

    Thanks for the info Rick I live in Liverpool (u.k.)

    Regards Terry

  • RobinBredin

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    Posted March 15th, 2009 09:00

    Thanks for the info Rick I live in Liverpool (u.k.)

    Regards Terry

     

    Hi Terry, hope this helps.

     

    Technical Support Queries 0844 338 1000   8am - 8pm Monday - Friday

  • PudgyOne

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    Posted March 15th, 2009 10:00

    Terry,

     

    You can call the number that Robin posted or check out this link.

     

    Request Backup Disks UK

     

     

    Rick