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krobo

updated

21 years ago

K

krobo

27 Posts

0

1734

June 4th, 2005 17:00

Mozzila Help!

help whenever i try to go to microsoft.com or gmail.com

its always says connection is refused, or unable to reacha connection

can someone help me with this?

how can i get to gmail

thanks
  • 100mph

    1192 Posts

    154

    0

    Posted June 4th, 2005 21:00

    See if the sites are blocked by your HOSTS file (C:\WINDOWS\system32\drivers\etc\hosts) or some third-party application.

    More on HOSTS:

    http://accs-net.com/hosts/what_is_hosts.html
    http://www.mvps.org/winhelp2002/hosts.htm

    Also check for spyware, trojans and viruses...

    Hope this helps!
  • krobo

    27 Posts

    154

    0

    Posted June 15th, 2005 03:00

    using your information provided i was able to access the microsoft website

    i dont know what is wrong with my computer!!!!

    the internet connection is refused to gmail.com and aimexpress.aol.com

    AOL Intstant Messanger and Norton Secruity doesnt work either

    i cant tell if i have viruses because norton is offline
  • 100mph

    1192 Posts

    154

    0

    Posted June 17th, 2005 04:00

    1. Try online scans:

    * http://www.symantec.com/securitycheck
    * http://housecall.trendmicro.com/housecall/start_corp.asp
    * http://www.bitdefender.com/scan/licence.php

    2. Norton updates can be loaded manually from:

    * http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html

    3. Try using Norton in Safe Mode if doesn't work in Normal.