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bzmama

updated

20 years ago

B

bzmama

16 Posts

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5688

March 8th, 2007 11:00

Problem with downloading programs

I'm trying to synch my ustarcom 6700 running windows 5.0.  In doing such, I cannot get the Activesynch program to install once downloaded. When I try to install Activesynch 4.0 or 4.2, it installs but does not detect the plugged in device. The computer also doesn't detect the plugged in device. When I try and install activesynch 4.5 I get the following error message:
 
"Error. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor?"
 
Please help.
  • mombodog

    2 Intern

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    12735 Posts

    132

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    Posted March 8th, 2007 19:00

    You need to contact the vendor of that phone for a solution. Someone may post that has had some experience with that model of hardware.
     
    I would search google for a forum for the ustarcom 6700. Like this result