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Larkin600

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19 years ago

L

Larkin600

66 Posts

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6354

April 11th, 2007 21:00

Software Installation Problems

Could someone please help me to understand what's going on? I've been trying to install Registry Mechanic and it installs but it freezes up when it comes to the logo screen and from there it does nothing. The program never opens up. Today just by accident I tried to open the program in another account on my computer and oddly enough it opened but said that I couldn't perform a scan because someone else was using it. No one else was using Registry Mechanic but me. I closed out of my administration account in order to go into as I said another account. Is this a Windows Vista problem and if so is there anyway I can correct it? Thank you in adv.
 
 
DELL XPS 410
Windows Vista Home Premium
Intel 2.40GHz. Duo Core 6600 processor
250 G SATA II Storage
2 Gigs of RAM
ATi Radeon X1300 Pro 256


Message Edited by Larkin600 on 04-11-2007 06:58 PM
  • davejohn

    2 Intern

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    2484 Posts

    105

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    Posted April 12th, 2007 12:00

    Are you using the latest version, 6.0.0.780?  Prior version were not Vista compatible.
     
    Dave
  • Larkin600

    66 Posts

    105

    0

    Posted April 12th, 2007 20:00

    Yes Dave, I'm using the Reg Mech. 6.0. At one time I did install the wrong one but this is the right one. I even use Spyware Doctor which is by the same vendor, (pctools) and it works great. This is the only piece of software that I haven't been able to install. I've even tried running it as the administrator in which I am but sometimes when you check this off in the properties of your software it works with Vista better. I wonder if this could be a security issue?
  • davejohn

    2 Intern

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    2484 Posts

    105

    0

    Posted April 13th, 2007 10:00

    It works fine on my XPS600 with Vista Home Premium.  I'd suggest either contacting PC Tools support or try the Registry Mechanic forum on PCTools.com.  The folks there seem pretty helpful.
     
    Dave