I asked the Dell people what to do and they told me not to use the restore program on the xp cd. They told me most of the time it doesn't work.
are there other ways to save my files?
Let's see. Steve has 23,235 posts on DellTalk. Dell hires people in India to answer questions. Who might know what they are talking about?
There is no "restore program" on the XP CD, which goes to show you what the reps know. Steve is suggesting that IF the first suggestion doesn't work (i.e. you try it), that using the Recovery Console with the XP CD should.
rickmktg
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Posted May 2nd, 2005 13:00