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xgoldilocks

updated

23 years ago

0

1202

February 25th, 2004 04:00

Symantec Firewal.l

I installed a DOD version of the Symantec Client Firewall. It was not working properly and somehow disabled its self. When i tried to uninstall it, i removed the gui and all control, but it is still in my program files. When I tried to delete it from there, it locked up my computer. THe main problem with this is that it is now blocking all access to secure sites. I went to their website and they pretty much said sorry about your luck , we dont know what to do. Since it is a DOD liscence, they said to ask them how to fix it. That didnt work, they refer me to symantec. Can anyone help me get it off my computer. THere are like 3 other posts on their site re: the same issue!!
  • msgale

    2 Intern

    •

    2507 Posts

    48

    0

    Posted February 26th, 2004 03:00

    How and why  do you have a DOD version of any software.  Did you use Add/Remove from the control panel?  Did you reboot after, some Symantec software requires a reboot after to complete the uninstall.

  • 48

    0

    Posted February 26th, 2004 05:00

    I have DOD software because I am in the Air Force and they have a 3.5 mil contract that allows for installation on home computers. I have tried to uninstall through the add/remove programs, that locks up my computer and eventually says that i dont have permission. I have rebooted 5x a day for the past week attempting to fix this. Thanks for your suggestions, if you have anything else please let me know!!