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ljackson2806

updated

22 years ago

L

ljackson2806

1 Message

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4216

June 2nd, 2004 07:00

updmgr.exe message

Hi,

Shorlty after logging in to my Windows XP system, I receive an Alert Window containing the following message:

"AppName: updmgr.exe    AppVer:  1.5.1.0     Modname:  mfc42.dll

 ModVer:  6.0.8665.0         Offset:   00001351

 Application has encountered a problem and needs to close. We are sorry for the inconveneience." 

After closing the window, the system behaves normally. This problem is more of an annoyance than a hindrance but I would still like to get rid of the Alert Window. Can anyone please tell me where the message is coming from, and how I can remove  the cause?

Regards,

Laurence

  • Flooby

    2 Intern

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    3031 Posts

    112

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    Posted June 2nd, 2004 08:00

    It appears that you may have some malware on your system.  "updmgr.exe" is not a valid Windows file.  Instructions for removal are here:  http://www.kephyr.com/spywarescanner/library/keenvalue.updmgr/index.phtml

    You should probably install something like AdAware and run a complete system scan with it, then let it remove whatever it finds.  Chances are, you have more than one unnecessary (and frequently troublesome) application on there causing problems.

    http://www.lavasoftusa.com/software/adaware/  AdAware - free version

  • 112

    0

    Posted June 3rd, 2004 20:00

    Hi, I also have a similiar problem.  Mine however says there was an Application error with wupdater, needs to shut down. sorry for any inconveinence. I cannot access any web pages I just get page cannot be displayed, it also effects my buddy list on aol which does not appear on the screen anymore. Keep in mind I cannot access any web pages to go and download "fixes". I believe the problem is similiar because I had been on a site to download wallpaper and the site was "incredifind" I scanned for viruses and have none, I have ad destroyer and virtual bouncer who did catch some spyware however I'm still having the problem with not being able to access any web pages!. HELP!! I have a Dimension 2400

    Autumn   

  • volcano11

    2 Intern

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    27973 Posts

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    Posted June 3rd, 2004 21:00

    Spyware is getting more and more obnoxious.  No single antispyware tool will get rid of everything.  Download, install, update, and run both Spybot and Ad-Aware and let these programs remove everything they find.

    http://www.lavasoft.de/index.html Ad-Aware

    http://www.safer-networking.org/index.php?page=download  Spybot

    If these programs don't solve all of the problmes, go to the following site and follow the directions to download and run the analysis tool called HijackThis.  Generate a log file, then open it and copy and paste the text of the log file in a message in the Virus Information and Removal forum where one of the HijackThis experts can offer advice on how to fix the problem:

    http://tomcoyote.com/hjt/

    Steve

  • 112

    0

    Posted June 3rd, 2004 22:00

    I wish I could go and download these programs to remove this junk from my computer. Problem is I can't access any webpages to be able to download Ad destroyer or Spybot. This is whats driving me crazy, How am I supposed to download these things when I I can't access the web. Any ideas?

    Autumn

  • Dave Lyle

    2 Intern

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    1952 Posts

    112

    0

    Posted June 3rd, 2004 23:00

    May be a HOSTS file issue. Go to C:\WINDOWS\system32\drivers\etc and locate the file "HOSTS". Rename it to "HOSTS.OLD" and reboot. Then see if you can get to those webpages.