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Shpmgr

updated

20 years ago

S

Shpmgr

1 Message

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3547

January 20th, 2007 14:00

usbscan.sys disabled

Somehow My Hp6210 printer stopped working.  I went to reinstall and keep geeting usbscan.sys not found.  I have this in my system at windows/system32/drivers.  I have WinXP Manager that says the usb scanner driver is in stopped mode.  I can't figure out how to get it started back up.  Any help would be appreciated
  • fireberd

    11 Legend

    33398 Posts

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    Posted January 21st, 2007 09:00

    Completely uninstall the HP software, physically disconnect the unit from the PC, restart Windows (Important do not skip the restart) and then do a new install and ONLY connect the device to the PC when the install program tells you.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application