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jeffbuot

updated

6 years ago

J

jeffbuot

1 Message

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329

October 15th, 2020 16:00

Dell Update Application Installation Issue

Before this happened I had an issue with the dell update app which when I tried to update it always says that there's a current operation running then always says 10% of the operation. But after roughly 24 hours it stays the same so I need to close it.

Then I decided to reinstall the app but I mistakenly installed an older version(1.9.5.0) which is incompatible. So I uninstalled it and installed the latest version(3.1.3) but I can't install it anymore because of this error(see image):
jeffbuot_1-1602805640804.png


I'm 100% sure that I already uninstalled the old dell update version and even after restarting I still get the same error.



Dell XPS 15 9500 Microsoft Windows 10 Pro
OS Version: 10.0.19041 N/A Build 19041
BIOS Version: Dell Inc. 1.4.0, 14 Aug 2020