Hi Support & Community,

Has anyone tried the latest Intel 2D Imaging/MCU/Visual Sensing Controller Driver (73.22000.1.20, A02)?  I've installed it on my XPS 13 Plus and it's causing the camera to fail.  The camera device shows up in Device Management but a couple of Intel USBl2c devices is showing up as "device cannot start".  The OS (Windows 11) also does not see a camera within Settings.  

If I reimaged the computer with a fresh copy of Windows 11 and install the version <ADMIN NOTE: Broken link has been removed from this post by Dell> the camera works.  But once I run Windows Update, it updates the driver to the latest which then causes the camera not to start or get recognized by Windows at all.  

Does anyone know how to report this type of issue with Dell?  Or does this community forum get monitored by Dell Support?  It's quite frustrating since I can't opt this driver update out.  It's automatically installed.

Best,

J.T.