User1270

updated

2 years ago

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User1270

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3 Posts

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854

October 10th, 2022 05:00

XPS 13 Screen Goes Dim When Adjusting Lid

I have a 2.5 year old XPS 13, and when I am opening the lid the screen flickers and often goes so dim I can barely see what is on it. This used to resolve itself if I just wiggled the screen, but now the display goes dim if I open the lid more than 90 degrees. I called support, and they told me I would need to pay to have a technician come to me and replace the screen. Just wanted to check that this is my only/best option before I spend the money. Thank you!