Hi all.

We recently bought an Aurora Ryzen Edition for my wife (she loved the form factor).  She mostly uses it for work and college.  No games are installed in it...... yet. (hehe).  The computer has been doing the updates from Dell and Microsoft.  Recently it started shutting off without warning.  My wife could be in the middle of writing a school paper and all of a sudden the screen goes dark and the computer just shuts off.

I have search the forum in the hopes of finding an answer to this but I have not been able to find anything.

Can anyone please help?  Let me know if more information is needed and I'll be happy to provide it.  And no, I have not contacted Dell support yet.

Thanks in advance for any help.