My warranty ran out 5 days ago and suprise suprise when I turned on the pc the alien ware logo comes up then the screen goes blank. I have checked the bios, have got into recovery and tried reinstall windows but still not booting os. It's driving me mad. I am not a regular pc user and haven't turned it on for about 5-6 weeks. Annoyingly if I would have used pc earlier it would have still been under warranty. I installed Windows 11 a few months ago and am wondering if this could be a bad Microsoft update as it has been running fine up until a few days ago. My open uni degree starts again in January (what I use the pc for) and I'm panicking that it's not going to be sorted out by then. I have spent over a grand on a PC that has suspiciously packed up a few days after warranty expired. Please can anybody help me get back into my os again
Since your warranty is over I'd perform a fresh install of Windows 10 from MS. Create a bootable drive(MS) and delete all partitions on the C-drive and reinstall Windows 10. Windows 11 may be having trouble with some NVME ssds. I'm back to Windows 10 after using W11.
I've already run built in diagnostics and everything was fine. When I reinstalled os in recovery it went to 100% on first part then got to 2% on second part (installation I think) then went blank again!
Vanadiel
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Posted December 6th, 2021 15:00
If you could install the OS again then the issue is not with the video card output or the monitor.
I would suggest running the Built-in Diagnostics and see if you get any error codes
Built in diagnostics